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1122
Veterans Drive,
Jacksonville, IL 62650
217-243-8484 FAX
217-243-3301
109 Morse, Roodhouse, IL 62082
217-589-5890 FAX
217-589-4925
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Home,
Auto, Boat, Mobilehome, Motorcycle, Rental Dwelling,
and more. |
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As
Business Grows, and You Start To Have Insurance
Woes, Call The Pros
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24
Hour Claim Services |
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Claims
and
24 Hour Emergency Numbers -
State
Auto Insurance:
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State
Auto Insurance Claims Processing Procedures
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Report
all Claims to:
Colton, Downey & Associates, Inc. Agency, Inc. |
Colton,
Downey & Associates, Inc. office hours are
8:00 AM to 5:00 PM Monday thru Friday
and
9:00 AM to 12:00 PM on Saturday.
In many cases people are in the office by
7:00 AM and here until 6:00 PM.
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you have a claim that occurs after hours and you cannot
reach us by phone, please call State Auto's 24 Hour,
7 day a week, 365 days a year Claims Service Center.
State
Auto's 24 Hour Claim Service: 1-800-766-1853
State Auto's Web Site: www.stauto.com
State Auto's Claim email address: claims@stauto.com
It
is very important to notify Colton, Downey &
Associates, Inc. of any claims including potential claim
situations. In all claim situations, the sooner
the Company is involved the better they can adjust
the loss. Contractually you are responsible for
reporting all claims as soon as you are aware of
the situation.
Auto
Glass Claims should be reported to Colton, Downey
& Associates, Inc.. We will identify the Glass Company
you wish to work with. It is important to note that
State Auto will waive your deductible if the windshield
can be repaired and not replaced. If you are not
sure if the windshield can be repaired, you can
have the Glass Company check it out. The repair
work is guaranteed. If the windshield breaks during
the repair or later, the windshield is replaced,
and you are responsible only for your deductible.
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