Colton, Downey & Associates, Inc. office hours are
8:00 AM to 5:00 PM Monday thru Friday
and
9:00 AM to 12:00 PM on Saturday.
In many cases people are in the office by
7:00 AM and here until 6:00 PM.

If you have a claim that occurs after hours and you
cannot reach us by phone, please call Safeco 24 Hour,
7 day a week, 365 days a year Claims Service Center.

Safeco Insurance 24 Hour Claim Service:
1-800-332-3226

It is very important to notify Colton, Downey & Associates, Inc. of
any claims, including potential claim situations. In all claim
situations, the sooner the Company is involved, the better
it can adjust the loss. Contractually you are responsible for reporting all claims as soon as you are aware of the
situation.

Auto Glass Claims should be reported to Colton, Downey &
Associates, Inc.. We will identify the Glass Company you wish to
work with. It is important to note that Safeco will waive
your deductible if the windshield can be repaired and not
replaced. If you are not sure if the windshield can be
repaired, you can have the Glass Company check it out.
The repair work is guaranteed. If the windshield breaks
during the repair or later, the windshield is replaced, and
you are responsible only for your deductible.

Safeco Insurance 24 Hour Windshield Service:
1-800-862-6777